WhatsApp
Talk to your customers on WhatsApp from your shop software
Send updates, quotes and photos automatically—without losing time switching between tools.
What you can automate with WhatsApp
Automatic work order updates
Notify customers when the status changes (received, diagnosed, in progress, ready).
Send quotes and get approvals
Share digital quotes and keep the approval record inside the work order.
Appointment confirmations
Reduce no-shows with confirmations and reminders.
Progress photos
Share evidence and build trust with photo updates during the repair.
“Our response time dropped and customers approve quotes faster. WhatsApp is now part of our workflow.”
— Workshop owner (placeholder)
WhatsApp for workshops: frequently asked questions
- Can I send automatic updates to customers?
- Yes. You can notify key work order milestones automatically and keep a clear communication history.
- Can I send quotes via WhatsApp?
- Yes. Digital quotes can be shared via WhatsApp so customers can review and approve quickly.
- Does it work for appointment scheduling?
- It helps confirm appointments and send reminders to reduce no-shows.
- Can I send photos and proof of work?
- Yes. Sharing progress photos builds trust and reduces misunderstandings.
- Will it help reduce time spent answering messages?
- Automations reduce repetitive questions so your team focuses on repairs and sales.